Security & Payments

Your browser will go to our secure server as soon as you click to go to the Crewroom Checkout or to Login - so before you enter any personal or payment details. You can check that you are shopping in a secure environment by looking for either a locked padlock icon, or an image of a key in the grey bar at the bottom of your browser screen.

Being in 'secure mode' means that all of your details are encrypted to help keep them secure, so your card/personnal details cannot be viewed by anyone else using the Internet. If you are using one of the more recent browser versions, our site supports 128 bit encryption, therefore keeping your details as safe as possible at all times.

We recommend that you always close down your Internet browser when you have finished online, especially if you use a shared PC. This will delete temporary Internet cookies from any sites that you may have visited.

Credit & Debit Cards

We accept Visa, Delta, MasterCard, American Express, Maestro and Solo as payment for orders.

If you are paying for your order using a credit or debit card you will be asked to enter your card details as part of the ordering process, and you will find further instructions when you process your first order.

We only accept credit or debit card orders that are placed using Secure Socket Layer (SSL). This technology prevents you from inadvertently revealing personal information using an un-secure connection. During payment, we also ask for your card billing address, as an additional security check.

No credit or debit card details are stored once your order has been processed. This is why you can save your favourite delivery address, but you need to enter your card details each time you order.